Maia
ENSVDANO

AI support, governed by your knowledge

Your help centre just learned to talk.

Maia turns the knowledge you already have into conversations. Customers ask in their own words — she answers in seconds, in their language, with the article to back it up.

Start freeSee how Maia answers

Answers around the clock, in the customer's language

Every answer can be checked against the article

No surprises on the invoice

She makes nothing up

If the answer is not in your articles, Maia says so.

Maia reads your help centre before she replies. She only answers from what is written there, shows which article the answer came from, and admits it when the material does not cover the question.

Answers round the clock

Nights, weekends and peak season — in the language the customer writes in.

Every answer is checkable

The article behind the answer is one click away, for the customer and your team.

No invoice surprises

A fixed package price. Nothing is metered automatically behind your back.

Live the same day

Four steps. No project plan.

There is nothing to install, no content to export and no knowledge base to maintain. You need one thing: the link to your public help centre.

  1. 01

    Create an account

    Email or Google. 14 days free, no card.

  2. 02

    Paste your help-centre link

    Maia recognises the platform and reads the articles herself.

  3. 03

    Choose how customers meet her

    One line of code on your site, or a ready-made Maia page you simply link to.

  4. 04

    Follow the results

    Conversations, sources, thumbs up/down and usage — all in one place.

Widget on your site

Paste one line into your page template. A bubble appears in the corner, in your colours, with your agent name.

Ready-made Maia page — no code

Every workspace gets its own address, maiasupport.com/yourcompany. Link it from your site, a signature or a QR code.

What if our help centre is not public?

Maia only reads what is openly available on the web. If your pages sit behind a login or bot protection we say so plainly instead of indexing nothing — and we help you open a safe route in, for example a read-only API key from your help-desk platform.

Have us help you connect

One link. No project.

One link in. A support layer that maintains itself.

Connect a public help centre once. Maia detects the platform, indexes the content and re-reads changed articles every night, so answers follow your documentation instead of drifting away from it.

  1. 01

    Connect

    Add the public help-centre URL. No exports or manual uploads.

  2. 02

    Check coverage

    See how many articles were read, in which languages, and exclude any section you do not want used.

  3. 03

    Operate

    Follow conversations, resolution rate, unanswered questions and content gaps.

Control for support and finance

The service behaves within rules you set.

Each customer environment is isolated. Administrators define approved domains, agent behaviour and usage. Finance sees a fixed package price plus blocks you chose to buy — never a variable surprise.

Customer data separated by tenant

No answer without supporting material

Voice paused politely when minutes run out — chat continues

Usage, resolution rate and feedback visible to your team

Full transcripts and cited sources

EU-focused privacy controls

Commercial model

One package. One invoice. No surprises.

AI chat is unlimited in every package. Voice is the only usage-based component, with included minutes and extra blocks you choose to buy in advance.

Start

495 SEK / month

  • Unlimited AI chat
  • 30 voice minutes
  • 1 help centre
  • Extra voice minutes available
Start free

Growth

1 995 SEK / month

  • Unlimited AI chat
  • 120 voice minutes
  • Multiple help centres
  • Extra voice minutes available
Start free

Enterprise

4 995 SEK / month

  • Unlimited AI chat
  • 400 voice minutes
  • Multiple help centres + agreement
  • Extra voice minutes available
Start free

Minute blocks are bought in advance

Need more voice time? Buy a block — 500 minutes for 750 SEK or 1,000 minutes for 1,400 SEK. Blocks are invoiced at purchase and never afterwards.

Your invoice can never surprise you

Nothing is metered automatically. When the package runs out, Maia pauses with a friendly message and chat continues. You decide if and when to add more.

14-day trial · No card required

Assess Maia against your own support content.

We will review coverage, answer quality and expected usage with your support and commercial stakeholders.

Start free